RESPONSIBILITIES:

• Coordinates the resettlement of clients to ensure timely delivery of services and fulfill requirements of refugee resettlement in the United States.
• Coordinate donations and volunteers to aid in refugee resettlement.
• Complete record keeping, case notes, data collection, and other participant documentation as needed.
• Provide case management and outreach services as directed by the Family Services Manager.
• Establish and maintain effective referral network and community linkages.
• Support and model United Community Action Partnership communication commitment.
• Support and nurture continual process improvement, participatory management, and cross functional team efforts.
• Assure all necessary documentation and reports are completed accurately and on time.
• Attend conferences, meetings, and training as needed or requested.
• Support and model UCAP’s Behavioral Competencies

EDUCATION AND EXPERIENCE:

• Four-year degree in Social Work, Sociology or a related field. Experience working with refugee populations is preferred.

KNOWLEDGE, ABILITIES AND SKILLS:

• Excellent written and oral communication skills in both English and Karen.
• Must be able to both interpret and translate from English to Karen and vice versa.
• Demonstrate effective interpersonal, written, and verbal communication skills.
• Ability to provide culturally sensitive case management.
• Ability to promote, support, advocate for and facilitate change in individuals.
• Ability to provide assistance to individuals and families in crisis situations.
• Understand and respect individual choices and diversity.
• Ability to facilitate comprehensive assessments with participants.
• Ability to set, monitor, and evaluate participant goals.
• Ability to work independently and as part of a team.
• Ability to travel for meetings, workshops and conferences.
• Reliable mode of transportation.
• Reliable, regular attendance.
• Completion of a satisfactory Background Study.

Please refer to Job #0722G when applying.